FAQ

Here’s everything you need to know for the perfect night under the stars at Moonlight Cinema Brisbane.

Can’t find the answer you’re looking for? Visit our help page here.

GENERAL INFORMATION

What should I bring?

How do I get there?

Can I BYO?

Can I bring a dog?

Do I need to show my ticket on entry?

What is the process for lost property?

What seating areas are available?

What time does the gates open and movie start?

Where can I park?

Can I smoke?

Do you take group bookings?

Accessibility

TICKETS

Where can I buy tickets?

Do I need to book online in advance?

How do I redeem a voucher?

Can I use an Event Cinemas Gift Card or Voucher at Moonlight Cinema?

Do you offer Companion tickets?

What if I've changed my mind or can no longer attend?

Can I upgrade my General Admission ticket to Connoisseur Lounge or Singapore Airlines Gold Grass?

How do I collect or show my tickets?

What if I can't find my tickets?

Can I show the tickets on my phone?

What is Moonlight Cinema's refund policy?

WEATHER

What if it rains?

My session was cancelled. How do I re-book?

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Moonlight Cinema acknowledges the Traditional Owners of Country throughout Australia and recognizes the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures and to Elders past and present.

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